Helpdesk migration
We run your migration end to end.
Our team plans the mapping, runs the migration and checks the results.
What we do
What our team does, step by step.
You approve the mapping, the sample and the cut-over. We do the rest.
- 01
Scoping call
A 30-minute call about what needs to move, how much there is, your deadline and whether your data has to stay in the EU.
- 02
Written mapping
We write down where every field and value goes, and you sign it off before anything moves.
- 03
Sample migration
A small set of your own records goes into your new workspace for you to review.
- 04
Full run
We move everything in scope, with a change history for each record. Your team keeps working meanwhile.
- 05
Delta at cut-over
On switch-over day, a last run moves only what changed since the last completed run.
- 06
Report and handover
You get the record counts, a list of every difference, and what you need to rebuild by hand. You also get the reconciliation report, which accounts for every record in scope.
Where your data is held
Hosted in India
The platform is hosted in India, and our data processing agreement covers the transfer. Hosting in the European Union is not the default. Ask us if a project needs it.
Every product we list
Any helpdesk on our list.
All 30+ platforms we list are covered.
Price
Priced per record, fixed before anything moves.
Priced per record, like running it yourself, and it includes a named engineer from audit to sign-off, up to 5 full runs, 5 delta syncs and 5 rollbacks, custom clean-up rules and 24/7 support while the migration runs. Jobs over 250,000 records are quoted after the scoping call.
For partners
For implementation partners
We co-deliver migrations with implementation partners, alongside your team.
Send us the details
Tell the migration team about your move.
Or email team@datagrine.com.
Discovery call
Pick a time.
Thirty minutes with the engineer who would run your migration or build your workspace. Bring rough record counts if you have them; if not, we will work it out together.
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