About
We don’t just move records.
We move businesses forward.
DataGrine exists because moving the business forward usually means moving years of customer data with it - tickets, conversations, contacts, attachments, custom fields, relationships, history - and almost nobody wants to own that part.
The story
What the name means.
The peregrine is known for speed, precision and remarkable control in motion. Those are exactly the qualities a migration should have and almost never does.
There is a moment we build everything around. It is 9:04 on a Monday morning. A support lead opens a brand new help desk for the first time, scrolls back through four years of conversations, and finds all of it there. Tags intact. Attachments intact. The macro her team lives inside, working exactly as it did on Friday.
That exhale is the product. The connectors, the field mapping, the dry runs, the rebuilt SLAs - all of it exists to produce four seconds of relief on one Monday morning.
We named the company after that moment, not after the software.
Move. Build. Transform.
Inspired by the peregrine. Built for your data.
What we optimise for
Four qualities, borrowed from the bird.
They are not decoration. Each one maps to a decision we make on every project.
Speed
Move through complex migrations efficiently, without unnecessary delays.
Precision
Map and transform data carefully so it arrives where it belongs.
Confidence
Know what is happening throughout the migration journey.
Clarity
Turn a complicated technical transition into a straightforward business outcome.
Who does the work
A small team that has done this before.
Our founders have delivered 170+ helpdesk implementations across Intercom, Freshdesk, Zendesk and Pylon. Every mapping decision we make is one we have made before.
Siva
Founder
Migration engineering and delivery. Runs the mapping, the dry runs and the cut-over weekend.
Sakthi
Co-founder
Implementation and partnerships. Owns workspace builds on Intercom, Freshdesk and Pylon.
Darshan
Developer
Infrastructure and connectors. Builds the engine, the integrations and the reconciliation tooling.
There is no SDR layer and no account-management tier. The person on your first call is the person who does the work.
Depth over breadth.
We work across a focused set of modern customer-support platforms rather than claiming a hundred. It shows in the decisions we make with your data - and in how quickly we can tell you what will go wrong.
And as your stack evolves, DataGrine evolves with it.
How we write
Every sentence on this site should be falsifiable.
If a competitor could paste it onto their homepage unchanged, it does not belong on ours. Here is the swap we made.
Let’s move your data forward.
Tell us where you are moving from, where you are going, and roughly how many records. You will get a straight answer on what carries across, what has to be rebuilt, and what it costs - before you commit to anything.
- A written mapping document before anything moves
- A dry run you review in a sandbox
- Fixed price, agreed up front
- The workflows rebuilt too, where we implement