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About

We don’t just move records.
We move businesses forward.

DataGrine exists because moving the business forward usually means moving years of customer data with it - tickets, conversations, contacts, attachments, custom fields, relationships, history - and almost nobody wants to own that part.

Founded
2026
Based in
Chennai, India
Team
4 engineers and consultants

What we do

Helpdesk migration specialists.

We move support history between platforms, and we built our own migration platform to do it well.

Helpdesk migration

Tickets, conversations, contacts, companies, attachments and help centre content between any two support platforms.

Self-serve or fully managed

Run it on the DataGrine platform with your own team, or let our migration experts run it end to end. 24/7 premium support either way.

Around the migration

Integrations and custom helpdesk apps, when the move needs a bridge that no native feature or existing app provides.

For partners

Implementation partners and software vendors refer migrations to us, co-deliver with us, or sell them under their own brand.

The story

What the name means.

The peregrine is known for speed, precision and remarkable control in motion. Those are exactly the qualities a migration should have and almost never does.

There is a moment we build everything around. It is 9:04 on a Monday morning. A support lead opens a brand new help desk for the first time, scrolls back through four years of conversations, and finds all of it there. Tags intact. Attachments intact. Every thread in order.

That exhale is the product. The field mapping, the sample runs, the delta at cut-over and the reconciliation all exist to produce four seconds of relief on one Monday morning.

We named the company after that moment, not after the software.

Speed, Precision, Confidence and Clarity are what we borrowed from the bird, and the homepage sets out what each one costs us to keep. They are not decoration: each maps to a decision we make on every project.

Move. Build. Transform.

Inspired by the peregrine. Built for your data.

MigrateIntegrateBuild

Who does the work

A small team that has done this before.

The engineers behind DataGrine have worked on helpdesk migrations and implementations for years, and built the DataGrine platform around what they learned.

Gopi, Digital Marketer

Gopi

Digital Marketer

Gaitan, Senior Software Engineer

Gaitan

Senior Software Engineer

Engine and connectors. Builds and maintains the integrations we run against each platform API.

Santhosh, Data Engineer

Santhosh

Data Engineer

Data mapping and transformation. Works out how fields, objects and relationships translate between platforms, and checks the result against the source.

Dharshan, Full Stack Developer

Dharshan

Full Stack Developer

Infrastructure and connectors. Builds the engine, the integrations and the reconciliation tooling.

You speak directly with the team delivering the work. The person on your first call is the person who does the work.

Platforms we migrate between.

And the full list of what we migrate is on the supported products page.

IntercomFreshdeskZendeskSolarWindsHelp ScoutGorgias

And as your stack evolves, DataGrine evolves with it.

Let’s move your data forward.

Tell us where you are moving from and to. Run it yourself on the DataGrine platform or let our migration team handle it end to end, with 24/7 support either way.

  • A written mapping document before anything moves
  • A sample migration you review before the live run
  • Delta sync at cut-over and rollback per run
  • 24/7 premium support until you sign off